FAQ

Frequently Asked Questions

Transport

With door-to-door transport, you don't have to go to a terminal to ship your vehicle or accept delivery. We pick vehicles up at residences, offices or any other place you designate. (Pickup and delivery is subject to accessibility and local laws.)
Call 866.582.3185 to schedule your shipment or download the order form to fax your order. We are available 24/7 to take your order!
Generally, we require a seven-day window for pickups, depending on location. For an additional fee, Passport Transport offers date-specific pickup and delivery.
Dispatch times vary depending on origin and destination locations. For an accurate transit time quote, please call 866.582.3185. It is important to remember, drivers are limited by law to a specific number of miles and hours per day. Other variables that may affect transit times include deliveries along the way, severe weather and road conditions.
This practice is discouraged. Additional items may shift during transit, damaging the vehicle's interior. Passport Transport is not liable for any damage caused to/by loose items during transit. Additional contents may also block the driver's view when loading your vehicle or add additional weight to the vehicle. For more information on packing your vehicle, visit our Transport Tips page.
Yes. We regularly ship motorcycles and inoperable vehicles and specialize in shipping unusual vehicles, including antique, specialty and classic automobiles. Inoperable vehicles must roll and steer and can be shipped for an additional $100 fee. Extra parts are accepted on a case-by-case basis, and an additional fee may apply.
Please refer to our Transport Tips when preparing your car for shipment.

Payment

You may pay by MasterCard®, Visa® Card or American Express® Card prior to pickup or you may pay at delivery with a cashier's check, money order or cash.

Tracking

To track your vehicle or get an update on your vehicle's status, call 866.582.3185 or email Sales@PassportTransport.com

About Us

Since our founding in 1970, we have shipped thousands of treasured vehicles door-to-door with our fully enclosed auto transporters. We take the extra steps to ensure your vehicles' safety because we share your appreciation of fine automobiles.

Our Contacts

145 Evergreen Pkwy
Lebanon, MO 65536