Privacy Policy

Privacy Policy Effective Date: June 1, 2026

Passport Transport (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, request a quote, or communicate with us – including via SMS/text messaging.

  1. Information We Collect

We may collect the following information when you interact with us:

  • Full name
  • Email address
  • Phone number (mobile and/or landline)
  • Vehicle details (make, model, year)
  • Pickup and delivery addresses
  • Payment information (processed securely through third-party payment processors)
  • Any other information you voluntarily provide via our forms or communications
  1. How We Use Your Information

We use the information we collect to:

  • Provide and manage auto transport services you have requested
  • Send quotes, booking confirmations, and shipment status updates
  • Communicate with you via phone, email, or SMS/text message
  • Respond to your inquiries and provide customer support
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory obligations
  1. SMS / Text Messaging

By providing your mobile phone number and checking the consent box on our contact or quote form, you agree to receive SMS/text messages from Passport Transport.

  • Opt-Out: Reply STOP at any time to unsubscribe. You will receive a confirmation and no further messages will be sent.
  • Help: Reply HELP for assistance. You may also contact us at sales@passporttransport.com or (866) 582-3185.
  • Message frequency varies based on your request and shipment activity.
  • Message and data rates may apply depending on your mobile carrier and plan.

 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service providers: Third-party carriers or subcontractors who assist in fulfilling your transport order (e.g., customer service, logistics coordination). These parties are bound by confidentiality obligations.
  • Legal compliance: When required by law, regulation, court order, or government authority.
  • Business protection: To protect the rights, safety, or property of Passport Transport, our customers, or the public.

We do not share or sell mobile opt-in data or consent information with any third parties for marketing purposes.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive data during transmission, secure storage systems with restricted access, regular security assessments, and staff training on data protection practices. While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Update/Correct: You may request that we correct or update any inaccurate or incomplete information.
  • Delete: You may request that we delete your personal information, subject to certain legal exceptions (e.g., information we are required to retain for compliance purposes).
  • Unsubscribe: You may opt out of marketing communications at any time by replying STOP to SMS messages, clicking unsubscribe in emails, or contacting us directly.

To exercise any of these rights, contact us at sales@passporttransport.com or (866) 582-3185. We will respond to your request within a reasonable timeframe.

  1. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

  1. Contact Us

For questions about this Privacy Policy or how we handle your data:

Passport Transport
Email: sales@passporttransport.com
Phone: (866) 582-3185
Website:
www.passporttransport.com

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    By sharing your contact details and continuing, you agree to Passport Transports’s Terms and Conditions and Privacy Policy. You authorize www.passporttransport.com to contact you by phone, text message or email with information about your quote or shipment updates. These communications may be made using automated technology. Consent is not a condition for booking or purchasing transport service.